Returns

If you are not completely satisfied with your purchase, you may return it for a full refund or exchange within 7 days of receipt if it is in its original condition and packaging.

Shipping and delivery fees are non-refundable. 
Furniture and lighting may not be returned, nor exchanged. 

Prior to returning an item, please contact us by email at incasa@incasadecor.com and we will send you instructions for the return. Refunds are issued to the initial form of payment within 1-2 weeks after receipt.

INCASA is not responsible for items damaged in transit to us or for shipping charges associated with the return shipment.